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Trust, Safety & Insurance

Security:
In Speedyven, our users are our main priority and their security is of the utmost importance for us. We are committed to protecting the privacy and personal data of our users, as well as to provide a safe and reliable environment in which they can interact. Therefore, every time you reserve a trip, a service or a delivery, we will make sure that you always have a safe experience!

To achieve this, we implement robust security and privacy measures on our Speedyven platform, such as data encryption, constant monitoring of suspicious activity, user authentication and compliance with regulations and privacy laws. We also have the profiles of all our verified service providers, to ensure that your safety is always maintained. However, in a situation in which you can feel in danger, we have a support team with which you can contact and they take care of the rest, or you can contact a relative or a friend to tell them about your situation or ask for help.

In addition, we offer tools and resources so that users can protect their own online safety, such as two factors authentication, privacy configuration and education on safe online practices.
We are always open to receive feedback and suggestions from our users to further improve our safety and privacy.

TRUST AND SECURITY:
Trust is the essential element between any commercial relationship and for us it is essential to build a lasting and satisfactory relationship between the user and service providers.

Security is an absolute priority on our trips. We strive to ensure that all our trips are safe and reliable, and work continuously to improve our protocols and security measures.
Before each trip, we carefully evaluate the conditions and the environment of the destination to determine any potential risk. We also train our service providers to be alert and respond properly to any emergency situation
. During the trips, our service providers constantly monitor user safety and are prepared to take precautionary measures if necessary. In addition, we provide information and resources so that travelers can take measures to protect their own safety, such as the option to share their location, which you can use with friends or family and let them know at all times their career.
In case an emergency occurs, we have an established response protocol to ensure that it is provided quickly and effectively. We also maintain constant communication with trip service providers to keep them informed and safe.

Insurance:
We are pleased to know that we have a very strict insurance policy to guarantee the quality and safety of our services. The safety of our users and the quality of our services are our highest priority and we work hard to ensure that the highest standards of quality and safety are met.

Our insurance policy includes obtaining civil liability and travel insurance for our users, which gives them additional protection in case of emergencies or incidents during the trip.

In addition, we also carry out background verifications and security reviews of our suppliers and commercial partners to ensure that they meet our safety and quality standards.
We are committed to providing our users with the best possible travel experience, and an integral part of that experience is the security and tranquility of knowing that they are protected ..

In summary, we have a very strict insurance policy to ensure that the services you receive are 100% safe. Therefore, we make sure they have suppliers that are professionals, thorough and experienced to guarantee their safety.

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