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Duties and security

Last update: December, 03 2022

Speedyven is a service platform that connects users with service suppliers, such as drivers, distributors and other professionals. The safety of users and service providers is a priority for Speedyven, so a set of security notices that must be met when using the platform has been established.

Safety warning for users:
Speedyven users must comply with the following safety standards:

- Use safe passwords and not share them with anyone.
- Avoid sharing personal information (ID number, address, telephone number or credit card number).
- Be aware of the latest security threats, such as phishing and malware.
- Inform Speedyven if you have any suspicion of fraudulent or illegal activity.

Security notice for service providers:
Speedyven service providers must comply with the following security notices:
- Drive safely and respect traffic laws.
- Be respectful of users and treat them with professionalism.
- Do not consume alcohol or drugs at any time before or during services.
- Do not perform any illegal or fraudulent activity.
- Penalties for breach

Speedyven can take disciplinary measures against users and service providers that fail to comply with safety standards. Among any of the disciplinary measures may include:
1) Warning
2) Temporary suspension
3) Permanent exclusion

Additional security tips:
In addition to complying with safety standards, users and service providers can take the following measures to improve their safety when using Speedyven:

- Use the Speedyven Chat function to communicate with the service provider before starting the service.
- Share your location with a friend or family while using Speedyven.
- Be attentive to your environment and report any suspicious activity.

Speedyven undertakes to provide a safe environment for all its users and service providers. When complying with safety standards, everyone can help protect the platform and guarantee a safe experience for all.

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